Frequently Asked Questions

We’ve put together some commonly asked questions to give you more information about Funweeks and the services we offer.

All bookings can be made on our bookings page. 
Please note you will require a credit or debit card to process your booking.

Our camps run throughout the year; October half term, Christmas holidays, February half term, Easter holidays, May half term and the Summer holidays. Please check your venue on the booking page to confirm when your camp is operating.
Our usual day is from 9am – 3pm. Please check the information for your venue on our booking page to confirm.

Please inform us on 07717 699 380 if you are running late. Please note, failure to collect your child by the allocated pick up time may result in an additional charge.

We accept children from 5 – 12 years old. Children are split into age groups and activities are adapted accordingly – please let us know if your child has a sibling/friend attending the camp so that we can ensure they are in the same group.

All children attending our camps will need to bring a healthy packed lunch, plenty of snacks and a bottle of water that they can refill throughout the day.

Clothing should be sportswear or loose, non-restrictive clothing. Footwear should be trainers – no sandals or boots. In the winter, please provide extra layers, so that children can get outside whatever the weather (extra tracksuit bottoms, a jumper and/or waterproof jacket). In the summer, please ensure that your child has a hat and that they have applied suncream before they arrive.

If your child has a medical condition (eg. diabetes, serious allergies, epilepsy etc.) please make sure you inform us before the start of the camp. You will be prompted to provide medical information when booking your child’s place online.
Children with additional needs and disabilities are welcomed at our Funweek Active Camps. Many of our sports specialists have experience in supporting children with special educational needs and disabilities , however please do ensure you speak with a senior member of our team before the start of the camp to confirm that all needs can be met within the staff ratios that we provide.
All of our team are qualified first aiders so rest assured they are experienced in dealing with bumps and scrapes, however should a child suffer a more serious injury or fall ill at camp you will be contacted immediately.

We understand that sometimes things change therefore in order to operate fairly we have in following policy in place:

Changes:

  • Up to 7 days prior to the first start date – no fee incurred.
  • Less than 7 days prior to the first start date – £5 administration fee.

Cancellation:

  • Up to 14 days prior to the first start date – full refund.
  • Less than 14 days prior to the first start date – no refund (a credit note will be issued for use on a future date).

All changes or cancellations must be made via email to funweeks@thepsdgroup.org.uk or by telephone to 07717 699 380. Please note changes and/or cancellations are only confirmed once you have received written confirmation from a member of our team.

We are able to accept Childcare vouchers at certain venues. Please get in touch with us to confirm which of our camps currently accept childcare vouchers.

All of our Funweek venues and staff members are fully insured and include public liability, civil liability and professional indemnity insurance.

Our experienced team of sports specialists hold relevant coaching qualifications, are all first aid trained with valid safeguarding certificates as well as being DBS checked.

We typically allow one member of staff for 15 children, however we look to adapt this on a case by case scenario taking into account age and ability.

In fairness to others, we cannot accept children at our camps if they are unwell or are still infectious – we are also unable to administer antibiotics or calpol on site. Please contact our team on 07717 699 380 to discuss your options.

You can see the latest guidance from the Government here

We have robust COVID-safe protocols in place and all of our team are trained to deliver our camps in the safest way possible, giving children the much-needed opportunity to stay active and socialise with their peers.

We operate in bubbles of no more than 15 children. Once allocated a bubble, children are unable to switch to another – for this reason we are only currently accepting full week bookings. Group bubbles will not come into contact with other bubbles during the camp and will stay with the same Funweek sports specialist throughout.

Any child who develops a high temperature or begins to show COVID-19 symptoms will be isolated in a safe space and their parents/carers will be contacted immediately to collect their child. That child will not be able to return to the camp until they have been tested and received a negative result. If the test comes back positive then the bubble will close and the remainder of the group will all have to isolate.

You will be notified immediately and required to come and collect your child as soon as possible. Your child will then be required to adhere to government self-isolation protocols. We will welcome your child back to our active camps once self-isolation and/or testing protocols have been met and it is safe for them to return. You will be entitled to a credit note for the days your child was unable to attend.